Frequently Asked Questions

Psychiatric assessment includes full assessment of the mental state, diagnosis formulation, recommendation or starting of treatment with formulation of treatment and management plan.

Complex Psychiatric Assessment includes (in addition to the 1 hr psychiatric assessment as described above), test psychology assessments and specific formulations at the request of legal or government organizations such as NZ Immigration or NZ legal Court.

Psychiatrists are medical doctors with at least 11 years of training – usually more.
They first do a medical degree at university. Next they spend at least 1 or 2 years training as a general doctor.
They then complete at least 5 years post gradual training in Psychiatry and some further specialize in Psychotherapy.
 
Psychologists have at least 6 years of university training and supervised experience.
They may also hold a Masters or Doctorate (PhD) level qualification in psychology.
Clinical psychologists have special training in the diagnosis and treatment of mental illness.

To schedule an appointment please call: 09 218 2516 or contact our Practice Manager, Jude, at 021 226 8500. Kindly take note that calls and messages are monitored during office hours only.
You can email: infothrive@protonmail.com or alternatively click on the “contact us” tab at the top of the page and fill in the form provided.

If a scheduled appointment needs to be cancelled, it is important to contact Thrive Psychiatry and Psychotherapy at least 24 hours prior to the commencement of the appointment.

Please call 09 218 2516 or contact our Practice Manager, Jude, on 021 226 8500 to cancel an appointment. Alternatively, email: infothrive@protonmail.com to cancel an appointment.

If an appointment is cancelled less than 24 hours in advance, the full fee of the scheduled appointment will be charged and is payable prior to the scheduling of the next appointment. Allowances are made for emergencies and/or exceptional circumstances.

The New Zealand Code of Consumer Rights clarifies general expectations for those making use of a health or disability service. At Thrive Psychiatry and Psychotherapy we are committed to providing fit-for-purpose, safe, and ethical services to patients. Our service offering reflects a strong adherence to the Code of Rights and the Privacy Act 2020. For more information visit: https://www.hdc.org.nz/your-rights/the-code-and-your-rights/
 
The Health Information Privacy Code 2020 sets specific rules for agencies in the health sector which covers health information collected, used, held, and disclosed by health agencies. For more information visit: https://www.privacy.org.nz/privacy-act-2020/codes-of-practice/hipc2020/
 
To protect your privacy as a patient, the Privacy Act 2020 has been created to make sure that your information is collected and used properly. For more information visit: https://www.privacy.org.nz/privacy-act-2020/privacy-act-2020/

At Thrive Psychiatry and Psychotherapy we are unavailable after hours and on weekends. Please note that crisis services are not provided. Contact your General Practitioner (GP) as your first point of contact. You can also report to your nearest hospital emergency department (ED) for assistance. If anyone is in immediate physical danger call 111.
 
In the event of a crisis please call your local mental health crisis team on 0800800717 or find more information on: https://www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams
 
Tautoko Suicide Crisis Helpline helps people in distress and for those who are worried about someone else. Call 0508 828 865.